Scott, C. R., & Timmerman, C. E. (2013). Communicative changes associated with repeated use of electronic meeting systems for decision-making tasks. In E. Nikoi & K. Boateng (Eds.), Collaborative communication processes and decision making in organizations (pp. 1-24). Hershey, PA: IGI-Global.

Haseki, M., & Scott, C. R. (2017). Communication and identity management by New York City’s immigrant women entrepreneurs. In J. Fyke, J. Faris, & P. M Buzzanell (Eds.), Stretching boundaries: Cases in organizational and managerial communication (pp. 149- 155). New York: Routledge.

Scott, C. R., & Kang, K. (forthcoming). Invisible domains and unexplored terrains: A multi-level view of (in)appropriately hidden organizations. In P. Salem and C. E. Timmerman (Eds.), Transformative practice and research in organizational communication (pp. XX). Hershey, PA: IGI Global.

Scott, C. R. (2001). Establishing and maintaining customer loyalty and employee identification in the New Economy: A communicative response. Management Communication Quarterly, 14, 629-636.

Scott, C. R. (2009). A whole-hearted effort to get it half right: Predicting the future of communication technology scholarship. Journal of Computer-Mediated Communication, 14, 753-757.

Corman, S. R., & Scott, C. R. (1994). A synchronous digital signal processing method for detecting face-to-face organizational communication behavior. Social Networks, 16, 163- 179.

Corman, S. R., & Scott, C. R. (1994). Perceived networks, activity foci, and observable communication in social collectives. Communication Theory, 4, 171-190.

Miller, K. I., Birkholt, M. J., Scott, C. R., & Stage, C. (1995). Empathy and burnout in human service work: An extension of a communication model. Communication Research, 22, 123-147.

Miller, K. I., Scott, C. R., Stage, C., & Birkholt, M. J. (1995). Communication and coordination in an interorganizational system: Service provision for the urban homeless. Communication Research, 22, 679-699.

Lan, Z., & Scott, C. R. (1996). The relative importance of computer-mediated information versus conventional non-computer-mediated information in public managerial decision making. Information Resource Management Journal, 9, 27-37.