Contact Student Services

SC&I's Office of Student Services provides academic, personal, and career support and student engagement opportunities to undergraduate and graduate degree and non-degree students in SC&I academic programs.

In addition to supporting students, the Office of Student Services provides ongoing administrative support to the academic departments and faculty in SC&I. The Student Services office offers assistance with managing special permission numbers, monitoring course enrollments, and proctoring make-up exams and assignments.

In-person student support services will resume for the Fall 2021 semester as we carefully return back to campus. Student Services staff will follow university safety guidelines and recommendations for masking and social distancing throughout the Fall 2021 semester.

• Undergraduate advisors will be available remotely during the Add-Drop period (September 1 – September 9) through the AdobeConnect Undergraduate LiveChat. Undergraduate students who have general questions or need academic information can visit the LiveChat to connect with an undergraduate advisor. Do not include personal information as the LiveChat display is public.
• AdobeConnect Undergraduate LiveChat - https://rutgers-comminfo.adobeconnect.com/sci_livechat/
• The LiveChat is available during the following days and hours of the Add/Drop periods:
  • Monday, 9:00 a.m. - 11:30 a.m. & 1:30 p.m. - 4:30 p.m.
  • Tuesday, 9:00 a.m. - 11:30 a.m. & 1:30 p.m. - 4:30 p.m.
  • Wednesday, 9:00 a.m. - 11:30 a.m. & 1:30 p.m. - 4:30 p.m.
  • Thursday, 9:00 a.m. - 11:30 a.m. & 1:30 p.m. - 4:30 p.m.
  • Friday, 9:00 a.m. - 11:30 a.m. & 1:30 p.m. - 4:00 p.m.

• After the Add-Drop period (beginning September 10, 2021), SC&I academic advising will be offered both remotely and in-person. However, in-person academic advising will be available by appointment only; we can not accommodate in-person, walk-in advising during this time.
• Students can schedule an academic advising appointment using the SC&I Appointment Scheduler at https://outlook.office365.com/owa/calendar/sci-sss@comminfo.rutgers.edu/bookings/ Students who schedule academic advising appointments may have the option of an in-person session or a virtual session based on availability of academic advisors.
• Students attending an in-person advising appointment must show a “Cleared for Entry” campus pass for the day of their appointment. If your appointment is in-person, please check-in at the time of your appointment by calling the office (848-932-7550) to let us know that you have arrived; your academic advisor will notify you when to come into the office.
• On-demand advising (formerly ‘walk-in advising’) will be done remotely by video or phone. Throughout the Fall 2021 semester, on-demand advising will be available regularly via the AdobeConnect Undergraduate LiveChat during the following hours, Monday through Friday
  • Monday, 9:00 a.m. - 11:30 a.m. & 1:30 p.m. - 4:00 p.m.
  • Tuesday, 9:00 a.m. - 11:30 a.m. & 1:30 p.m. - 4:00 p.m.
  • Wednesday, 1:30 p.m. - 4:00 p.m.
  • Thursday, 9:00 a.m.  - 11:30 a.m. & 1:30 p.m. - 4:00 p.m.
  • Friday, 9:00 a.m. - 11:30 a.m. & 1:30 p.m. - 4:00 p.m.

  On-Demand advising portal - https://rutgers-comminfo.adobeconnect.com/sci_livechat/

Any undergraduate students who visit the SC&I Student Services office will be seen if there is an appointment available for that day. If there is not an appointment available, students can access the on-demand advising chat to speak with an academic advisor or they can access the SC&I advising appointment scheduler to schedule an academic advising appointment. The QR codes to the virtual chat and to the appointment scheduler will be posted on the door of the SC&I Student Services office (CI – 214) for your convenience. Students attending an in-person appointment must show a “Cleared for Entry” campus pass for the day of their appointment.

Students can always contact SC&I academic advisors via email (undergrad@comminfo.rutgers.edu) or office phone (848-932-7550). When emailing or calling SC&I Student Services, please allow up to 24-hours for a response due to high student volume. In some cases, a return phone call may come from a private or blocked phone number. We appreciate your patience in advance.

• Email: undergrad@comminfo.rutgers.edu
• Phone: 848-932-7550
• Book an appointment: Students can also book an appointment with a SC&I undergraduate advisor. Advising appointments will be done virtually using phone, Zoom, WebEx, or Teams.

Graduate student services staff will be available via email, phone, and in-person. However, in-person academic advising will be available by appointment only; we can not accommodate in-person, walk-in advising during this time. Students attending an in-person appointment must show a “Cleared for Entry” campus pass for the day of their appointment.

Current and prospective graduate students who have general questions, need registration assistance, or have any other academic or enrollment issues can contact SC&I Student Services via phone (848-932-7550), or via email at:

• Master of Communication and Media - mcm@comminfo.rutgers.edu
• Master of Health Communication and Information - mhci@comminfo.rutgers.edu
• Master of Information - mi@comminfo.rutgers.edu
• Ph.D. Program - sciphd@comminfo.rutgers.edu

When emailing or calling SC&I Student Services, please allow up to 24-hours for a response due to high student volume. Please be mindful that the return call may come from a private or blocked phone number. We appreciate your patience in advance.

SC&I Office of Student Services
SC&I Building, Suite 214
4 Huntington Street
New Brunswick, NJ 08901
848-932-7550 Main
732-932-4912 Fax
sciss@comminfo.rutgers.edu

Support for Rutgers-wide computing is provided by the University Helpdesk Website.

The university also gives access to computer labs around the various campuses for student use.

Several computer labs are in SC&I buildings. The labs have desktop computers, sophisticated software, and printers. Hours are posted at the door to each lab and announced via the SC&I_ANNOUNCE listserv.