Rutgers University has a host of services that are available to on-campus and online students who may encounter challenges outside the classroom that may impact their academic experience.
The Office of the Dean of Students at Rutgers University offers an holistic approach to student-centered advocacy for undergraduate and graduate students.
The Office of Disability Services provides the necessary tools, resources and support for individuals with disabilities to become responsible decision-makers and self-advocates in charge of their own future.
Counseling, Alcohol and Other Drug Assistance Program & Psychiatric Services (CAPS) was created by joining the major mental health services on campus into one organization, as part of the Rutgers Health Service. CAPS now includes Counseling Services, Alcohol and Other Drug Assistance Program (ADAP) and Psychiatric Service
The Office of Veteran and Military Programs and Services supports veteran, military, and eligible family members through comprehensive programs and services.
The Rutgers Learning Centers strives to be a leading resource to the University and higher education community by supporting learning and development, as well as serving as a liaison between students, faculty, courses and scholarship in the learning sciences
Rutgers' School of Communication and Information (SC&I) strives to provide the highest quality learning opportunities. However, if a conflict does arise, we will work hard to resolve your concerns or complaints in an expeditious, fair, and amicable way.
If you have a concern or problem with an instructor, you should try to resolve the problem with your instructor first. If you still have concerns, follow our guidelines on student complaints about grades.
If you have other concerns, you should generally first contact the SC&I Office of Student Services or your program director or department chair to resolve it. If an issue cannot be resolved by our internal processes, you may choose to file a complaint with Rutgers' Office of the Ombudsperson for Students. When appropriate, issues may be filed with your state of residence commission on higher education. Click here to see the complaint process for each state.